TERMS & CONDITIONS

Acceptance of these terms

These Terms and Conditions govern your use of the app provided by ANCİENDA TEKNOLOJİ YAZILIM VE PAZARLAMA A.Ş., residing at Selimpaşa Mah. 1010. Sk. No:10/1 İç Kapı No: 1 Silivri / İSTANBUL.

By downloading or using the app, these terms automatically apply to you — please read them carefully before using the app. You are not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You may not attempt to extract the source code of the app, translate it into other languages, or create derivative versions. The app and all the trademarks, copyright, database rights and other intellectual property rights related to it remain the property of Ancienda.

We reserve the right to review and change any of these terms at any time. When we do so, we will update this page and the effective date below. For significant changes we will notify you by email or by posting a notice on our website. These terms and conditions are effective as of 29.07.2025.

Changes to our service and pricing

We are continuously improving the app, which means we may add, change or remove features. We do not guarantee that you will always be able to use the service in the same way, but we do our best to make sure you are happy with it. There may come a time when we need to discontinue the service altogether. If that happens, we will give you a month's notice and you will have the opportunity to retrieve your data.

We also reserve the right to change our pricing and usage limits at any time. If we do so, we will notify you by email and/or by posting a prominent notice on our website. Such changes will not apply retroactively.

Cancellations and refunds

You can cancel your subscription at any time. Our default policy is not to offer refunds for the remaining time on your current period. Your subscription will not be renewed at the end of the period — for example, if you are on a monthly plan and you cancel ten days into the month, your subscription will end twenty days later and you will not be charged again.

Limitations of use

You are not permitted to:

• use this website or its associated services in a way that disrupts or abuses our networks, or any other service we provide,

• transmit or publish any harassing, inappropriate, illegal, fraudulent or offensive material using the app or its associated services,

• use the app or its associated services in violation of any applicable laws or regulations,

• use the app to send unauthorised advertising or spam,

• collect user data without their consent using the app,

• use this website or its associated services in a manner that infringes the rights of third parties, including privacy or intellectual property rights.

Intellectual property

All mobile applications developed, published and made available by Ancienda are the exclusive property of Ancienda and are protected under applicable intellectual property laws — including copyright, trademark, trade dress and software protection laws — both in Türkiye and internationally. This protection covers the overall structure, design and functionality of each Ancienda app, the underlying source code and software architecture, all UI elements, features, visual assets and original content developed for or within the apps, and the names, logos and branding associated with the apps.

Unless expressly authorised in writing by Ancienda, you may not copy, reproduce or distribute any part of an Ancienda app or its related materials, modify, reverse-engineer, decompile or create derivative works based on any Ancienda app, use the name, logo or other brand elements of Ancienda for any commercial or public purpose, or use the apps or their content in any way that infringes upon Ancienda's intellectual property rights.

All rights not expressly granted to the user under these Terms are reserved by Ancienda.

Liability

The materials on the app are provided on an "as is" basis. Ancienda makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties — including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, non-infringement of intellectual property or other violation of rights, factual accuracy or truthfulness. Ancienda does not warrant or make any representations concerning the accuracy, likely results or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

The app stores and processes personal data that you have provided to us in order to deliver the service. It is your responsibility to keep your device and your access to the app secure. We recommend that you do not jailbreak or root your device — doing so removes software restrictions imposed by the operating system, can make your device vulnerable to malware and may cause the app to malfunction or not work at all.

Certain functions of the app require an active internet connection. The connection can be Wi-Fi or provided by your mobile network operator, but Ancienda is not responsible for the app not working at full functionality if you do not have access to Wi-Fi or have run out of mobile data. If you are using the app outside an area with Wi-Fi, your agreement with your mobile network provider continues to apply, including roaming data charges. By using the app you accept responsibility for any such charges. If you are not the bill payer for the device on which you are using the app, we assume you have received permission from the bill payer to do so.

Ancienda cannot always take responsibility for the way you use the app — you need to ensure your device stays charged; if it runs out of battery and you can no longer access the service, Ancienda cannot accept responsibility. While we endeavour to keep the app updated and correct at all times, we rely on third parties to provide information that we make available to you, and Ancienda accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality.

Ancienda or its suppliers will not be held accountable for any damages that arise with the use or inability to use the materials on the app, even if Ancienda or an authorised representative has been notified, orally or in writing, of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties or limitations of liability for incidental damages, in which case these limitations may not apply to you.

Force majeure

Ancienda shall have no liability for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control — including but not limited to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labour dispute, fire, interruption in telecommunications or internet services, failure of equipment and/or software, or any other occurrence beyond our reasonable control. Such events do not affect the validity or enforceability of the remaining provisions.

Indemnification

You agree to indemnify, defend and hold harmless Ancienda and its directors, officers, employees, agents, representatives, partners and contractors from and against all claims, losses, expenses, damages and costs (including reasonable attorneys' fees) resulting from or arising out of your actual or alleged breach of these terms, any content you provide through the app, or your use or misuse of the app. You will not be responsible for claims, damages and costs which are found by a court of competent jurisdiction to have arisen solely from our violation of applicable law.

Right to terminate

If you breach these Terms of Service, we reserve the right to suspend or terminate your access to our website and these Terms of Service immediately upon written notice to you.

Severance

If any part of these Terms of Service is found to be invalid or unenforceable, that part will be removed and the remaining terms will remain in effect.

Governing law and jurisdiction

These terms are governed by and construed in accordance with the laws of the Republic of Türkiye, without giving effect to its conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts of the Republic of Türkiye for any disputes arising out of or relating to these terms or your use of the app.

Contact

If you have any questions or suggestions about our Terms and Conditions, please contact us at support@ancienda.com.

Company: ANCİENDA TEKNOLOJİ YAZILIM VE PAZARLAMA A.Ş.

Address: Selimpaşa Mah. 1010. Sk. No:10/1 İç Kapı No: 1 Silivri / İSTANBUL, TURKEY

Contact: support@ancienda.com · +90 (212) 989 00 15